An accessible patient web portal for appointment scheduling, medical records, and secure messaging.
Meridian Health Network / 2021
Patientsneededastraightforward,accessibleportalforschedulingandmedicalrecordswhilestrictlyadheringtohealthcarecomplianceandaccessibilityrules.
Meridian Health Network required a patient portal meeting strict WCAG accessibility and healthcare compliance rules while delivering straightforward UX for patients.
We conducted patient UX research and engineered a WCAG 2.1 AA compliant portal featuring secure appointment scheduling and encrypted messaging.
DevCity conducted user research with clinical staff and patients, then engineered a web portal supporting appointment bookings, digital medical records access, and encrypted provider messaging.
The portal launched with WCAG 2.1 AA compliance and now serves as the primary digital portal for over 80,000 active patients.
Figures reported by Meridian Health Network after the platform went live.
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