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Logistics & Supply Chain

A real-time shipment dispatch and tracking platform consolidating three disconnected legacy tools.

Northwind Freight Co. / 2024

Northwind Logistics Platform product interface
01The challenge

The challenge

Dispatch,tracking,andinvoicinglivedindisconnectedsystems,forcingdispatcherstomanuallysyncdatadailyandcreatingclientstatuserrors.

Northwind Freight was operating dispatch, vehicle tracking, and invoicing across three disconnected legacy software packages, creating manual data entry errors and delayed status reporting.

Northwind Logistics Platform, close-up of the interface (overview)
Overview
Northwind Logistics Platform, close-up of the interface (detail)
Detail
02The solution

The solution

We engineered a Next.js application backed by a unified PostgreSQL data model, real-time WebSocket updates, and automated billing events upon delivery confirmation.

We engineered a unified Next.js platform consolidating dispatch scheduling, live GPS shipment tracking via WebSocket connections, and automated billing triggers.

The platform currently processes over 4,000 weekly shipments with instant status updates accessible to internal dispatchers and logistics clients.

03 / The results

Figures reported by Northwind Freight Co. after the platform went live.

Manual data entry time
-92%
Weekly active shipments
4,000+
Support ticket volume
-61%
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