Meridian Patient Portal
An accessible patient portal for appointment scheduling, records access, and secure messaging.
The Challenge
Patients needed a single, accessible digital touchpoint for scheduling, records, and communication, while meeting strict healthcare compliance and accessibility requirements.
The Solution
We ran structured research with patients and clinical staff, then delivered a WCAG 2.1 AA-compliant portal with scheduling, records access, and secure messaging.
Meridian Health Network needed a patient-facing portal that met strict accessibility and compliance requirements while remaining simple enough for patients of all ages to use confidently.
DevCity led research with patients and clinical staff, then designed and built a portal covering appointment scheduling, medical records access, and secure provider messaging.
The portal launched to full WCAG 2.1 AA compliance and now serves as the primary digital touchpoint for over 80,000 patients.
Results
- Active patients served
- 80,000+
- Accessibility compliance
- WCAG 2.1 AA
- Appointment no-shows
- -27%
Technology
Services
More projects
Northwind Logistics Platform
A real-time shipment tracking and dispatch platform that replaced three disconnected legacy tools.
Atlas Real Estate Marketplace
A high-performance property marketplace built to handle heavy search traffic without sacrificing speed.
FinTrack Personal Finance App
A cross-platform personal finance app taken from concept to 100,000+ downloads in its first year.
Have an Idea? Let's Build It.
Tell us about your project and we'll follow up within one business day with next steps.